Legal

Privacy policy

Last updated: 14 May 2026

This policy explains what personal data NoBiggie collects when you use nobiggie.io, why we collect it, how we use it, and what rights you have over it. We follow the EU General Data Protection Regulation (GDPR) and the ePrivacy Directive.

1. Who we are

The data controller responsible for your personal data is:

We have not appointed a Data Protection Officer because we do not meet the GDPR thresholds that require one.

2. What data we collect

We only collect data you actively give us, plus the minimum technical data needed to run the site.

From the audit form: your name, business name, email, phone (optional), business type, website URL, monthly revenue band, current AI usage, the workflows you want automated, the tools your business runs on, and your AI ambition level.

When you book a call: Cal.com handles the booking and asks for your name and email. They are an independent data controller for that booking; their privacy policy is at cal.com/privacy.

Automatically: standard server logs (IP address, browser, pages visited, referring URL, timestamp) and analytics cookies set by the Meta Pixel (see Section 8).

We do not collect special categories of data (health, religion, political views, etc.) and we ask you not to include them in free-text fields.

3. Why we collect it and on what legal basis

PurposeLegal basis
Generating your free AI audit and emailing it to youPerformance of a contract you requested (GDPR Art. 6(1)(b))
Following up by email or phone about your auditLegitimate interest in serving prospective clients (Art. 6(1)(f))
Running the website, preventing abuse, debuggingLegitimate interest in keeping the service operational (Art. 6(1)(f))
Meta Pixel advertising and conversion trackingYour consent (Art. 6(1)(a)). You can decline at any time using browser controls or opting out at the source platform.

4. Who processes your data on our behalf

We use the following subprocessors. Each is bound by their own GDPR obligations and only handles your data for the purpose listed.

SubprocessorWhat they doWhere
VercelHosting the website and serving form submissionsUSA (with EU edge)
ResendSending the audit and notification emailsEU (eu-west-1)
UpstashStoring audit submissions in our databaseEU region
Google (Generative AI)Generating the personalised audit content via GeminiUSA / global
FirecrawlReading the public content of the website you submit, to inform the auditUSA
Cal.comScheduling calls if you book oneUSA / EU
Meta (Facebook)Advertising attribution and remarketing via the Meta PixelUSA / global
CloudflareDNS, traffic protection, and forwarding inbound emailUSA / global

5. International transfers

Some of the subprocessors above (notably Google, Meta, Cal.com, Vercel, Cloudflare, Firecrawl) process data in the United States. Where this happens, transfers are protected by the EU-U.S. Data Privacy Framework or the European Commission's Standard Contractual Clauses, as published by each provider.

6. How long we keep your data

7. Your rights

Under the GDPR you have the right to:

To exercise any of these rights, email hello@nobiggie.io. We respond within 30 days.

8. Cookies and tracking

We use the Meta Pixel (Facebook Pixel ID 6375474667) for advertising and conversion tracking. The Meta Pixel sets cookies in your browser that help Meta show our ads to people who have visited the site, and report on which actions led to a sign-up.

You can disable cookies in your browser settings, install a content blocker, or opt out of personalised advertising directly with Meta at facebook.com/help/568137493302217.

9. Automated decision-making

Your audit is generated by an AI model (Google Gemini) using the information you submit. The output is reviewed by a human at NoBiggie before any business decision affecting you is made. We do not make solely automated decisions that produce legal or similarly significant effects on you.

10. Children

The site and our services are intended for businesses. We do not knowingly collect data from anyone under 16.

11. Changes to this policy

If we change this policy in any meaningful way, we will update the "Last updated" date at the top and, where required, notify you by email.

12. Contact

For any privacy question, write to hello@nobiggie.io.